Refund & Replacement Policy

At Milliboi, we value quality and customer satisfaction. If you receive a damaged or incorrect product, we are here to help.

Eligibility for Replacement

  • Replacement is applicable only if the product is damaged, defective, or incorrect.

  • The issue must be reported within 48 hours of delivery.

  • The product must be unused, unwashed, and in original packaging with tags intact.

How to Request a Replacement

  • Contact us via WhatsApp or email with your order ID.

  • Share clear images or videos showing the issue.

  • Our team will review the request and respond within 24–48 hours.

Replacement Process

  • Once approved, a replacement product will be shipped to you.

  • Replacement delivery timelines may vary based on location and product availability.

Refund Policy

  • Refunds are provided only if replacement is not possible due to stock unavailability.

  • Approved refunds will be processed to the original payment method within 5–7 working days.

Non-Returnable Items

  • Products damaged due to misuse or improper handling.

  • Size issues (please refer to the size chart before ordering).

  • Requests made after 48 hours of delivery.

Cancellation Policy

  • Orders can be cancelled only before dispatch.

  • Once shipped, cancellation requests will not be accepted.