Refund & Replacement PolicyĀ
At Milliboi, we value quality and customer satisfaction. If you receive a damaged or incorrect product, we are here to help.
Returning your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges.
Eligibility for Replacement
Replacement is applicable only if the product is damaged, defective, or incorrect. The issue must be reported within 24 hours of delivery. The product must be unused, unwashed, and free of any odor in original packaging with tags intact.
In case you have received a faulty item from our end, please reach out to our support team at 9326646221 via WhatsApp within 24 hours of receiving the order. No claims regarding faulty items will be processed after 24 hours.
Replacement Process
-
Once approved, a replacement product will be shipped to you.
-
Replacement delivery timelines may vary based on location and product availability.
Refund Policy
-
Refunds are provided only if replacement is not possible due to stock unavailability.
-
Approved refunds will be processed to the original payment method within 5ā7 working days.
Non-Returnable Items
-
Products damaged due to misuse or improper handling.
-
Size issues (please refer to the size chart before ordering).
-
Requests made after 24Ā hours of delivery.
Cancellation Policy
-
Orders can be cancelled only before dispatch.
-
Once shipped, cancellation requests will not be accepted.
